Services Overview

Application Development & Maintenance

Business Intelligence

Consulting

Customer Relationship Management (CRM)

Infrastructure Support Services

Outsourcing

Quality Assurance and Testing Services

Web Design

Services --- Challenges of CRM

Challenges- What are the Challenges of Customer Relationship Management (CRM)?

Astir IT provides the understanding and insight you need into your customers, and can implement a system that can help you surpass your goals. Please contact us on (908) 279-8670 ext. 704 to speak with us about CRM solutions.

Customer transactions, when coupled with information captured by sales and services teams, can become an invaluable asset for the marketing team. Additionally, this information is critical for top management in understanding customers and their needs. This understanding will help align company resources and set you on the right path.

Organizations have many different challenges across different levels and different functional areas. Below, you will find a list of some of the challenges you may face at these different levels.

As a CEO/CFO/COO:
  • How to Increase Revenue
  • How to Increase Profitability
  • How to create a real-time, “Executive Dashboard” view of a business
As a Chief Sales Officer:
  • How to sign up new customers
  • How to generate more revenue from existing customers
  • How to accurately forecast sales
  • How to accurately view the sales pipeline
As a Chief Marketing Officer:
  • How to run marketing campaigns that are effective
  • How to provide sales-ready leads to the sales team

Having quality information and processes solves the problems listed above, and allows you to build long-term relationships with your customers. You need to successfully capture information from the moment a prospective customer is a lead in your system and should continue throughout the lifetime of that customer. Astir IT services include creating a customer database, catalogue customer interaction, and build the wealth of information your team needs.


Please be sure to visit the entire Astir Family of Companies at :

Astir IT Solutions, Inc.
www.astirit.com

Sysnet Technology Solutions
www.sysnetts.com

Astir Analytics
www.astiranalytics.com

Astir Ventures
www.astir.vc