Use Cases --- EDI
*Overview- Client had the need for a new EDI system that was compatible with
newly installed Windows based ERP software. The current system was plagued with
un-processed orders, causing inordinate amounts of time and resources to be poured
into a process that should be automated. A full evaluation of the current system
was needed, and it was determined that a new system was to be implemented and maintained.
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*The Problem- Several points of incompatibility arose from software upgrades,
causing system wide errors and unprocessed orders. A new EDI system was required
that would encompass purchase orders, invoices, advance ship notices, text documents,
credit memo’s and charge back transactions.
*The Solution- Highly skilled Astir professionals worked closely with the client
to determine the exact problems with the current system and to recommend the steps
and implementations required to improve productivity. Astir successfully implemented
a new EDI system with zero downtime for the client.
*Client Benefits- The new system eliminated the problems faced by the old
system and was completely compatible with the 3rd party upgrades previously installed.
Through a rigorous planning stage and strict step by step implementation, the new
system was integrated with zero down time faced by the client.